WEBSITE MANAGEMENT SERVICES
We'll keep your website updated and well-maintained.
We will completely manage your WordPress website for you.
Our website management team takes care of all the following aspects of website management, for one-low price
Rapid completion of requests
Experience a swift turnaround time of one business day for all your website tasks. Our dedicated team is always ready to promptly fulfill your requests. Simplify the process by using our convenient sticky note tool, allowing you to provide instructions directly on top of your site. This enables us to accurately comprehend your requirements, including the specific location of clicks, any attachments, and the desired outcome.
- Website edits
- Design changes
- Troubleshooting
- Form edits
- New pages
- Improvements
- Ecommerce
- 3rd party integration
Daily website maintenance
Your website's health, security, and currency are our top priorities. Our expert team diligently handles the updates for your plugins, themes, WordPress core, and more as part of our daily routine. Should any issues or errors arise along the way, rest assured that we will swiftly address and resolve them on your behalf. Additionally, at the end of each month, you will receive a detailed report summarizing all the activities we have performed to ensure the optimal functioning of your site.
- WordPress updates
- Site health checks
- Database updates
- Optimizations
- New pages
- Fast execution
- Plugin updates
- Custom Styling
- Theme updates
- PHP updates
No contracts. No risk.
Unlike other businesses that rely on contracts, our website support plans operate on a month-to-month basis. We take pride in consistently earning your trust and business by effectively handling all aspects of website edits, fixes, maintenance, and security.
We manage website security
Our team is committed to protecting your website from malware and hackers. Whether your site has been compromised or constantly plagued by malware, we are equipped to tackle the situation. Count on us to proactively prevent problems, thwart malicious individuals, and step in on your behalf during critical situations.
- 24/7 monitoring
- Malware scans
- Malware removal
- Real-time firewall
- Brute force
- Website backups
- Off-site backup
- Restoration
Frequently Asked Questions
Do you offer WordPress support across multiple sites?
We do not provide any multisite WordPress site service with these WordPress maintenance plans.
What if an update breaks the website?
In the event that an update to your website leads to issues, we will roll back the update, test, fix the issues. In some cases, the WordPress plugin or theme may not be supported by its designer, so it might not be possible to accommodate a fix. In those cases, we will suggest alternatives solutions.
Do you offer any refunds?
Only if you cancel within the first 30 days of your subscription, you will receive the refund of the amount you paid.
Which of your hours are you available?
The business hours of our business are 9:00 am to 5:00 pm EST (4:30 pm to 12:00 midnight GMT) on Monday to Friday. If you have any support tickets submitted outside of our business hours, we will do our best to respond to them as soon as possible. Outside of our business hours, we will be available in case of website downtime or hacking attacks.
How do I file a support ticket?
Once you sign up with us, you can login to your My Account interface and under the Support menu, you'll be able to open a ticket in our support ticket portal.
What happens if my website gets hacked?
WordPress is a secure, extensively tested and up-to-date software. Its plugins, templates and modifications added later by users weaken it. If your website gets hacked, we will scan and identifying malicious files and remove them to restore full function. You will charge you a fee of $100 for breach remediation. You will charge you a fee of $100 for breach remediation.
We love to assist. Seriously.
Don't hesitate to contact us if you're still unsure. We are here to help our customers, but we have no trouble providing service to others who are not our clients.